Is India ready to host global artists when it comes to medical health safety and risk management?

by EVENTFAQS Bureau Industry Watch | January 2, 2025 | Feature

Being a land rich in culture, diversity and a population with an unparalleled passion for music, dance, and celebration, India has emerged as a prominent destination for global events, concerts, festivals, and entertainment productions. Cities like Mumbai, Delhi-NCR, Bangalore, Chennai, Kolkata, and Hyderabad regularly host international artists. However, the influx of international artists also brings along expectations around medical preparedness, safety, and risk management protocols.

ProDocs Healthcare, known as the unbeatable champion in this arena, recently added another feather to its cap by successfully concluding a live concert in Mumbai, where the world-famous Grammy award-winning International pop-rock band performed in India for the first time. The venue was jam-packed with over 25,000 attendees, national and international- including some renowned personalities of the country. People seemed to be having the time of their lives, seeing their favorite band perform on stage for 2 hours straight, singing their hits, while ProDocs Healthcare’s medical preparedness quietly ensured the event ran smoothly.

Challenges in Medical Health Safety and Risk Management at Events held in India

India has been a hub for international artists and significant-scale events. However, the country still faces significant gaps when it comes to medical health safety and risk management at live events. Recently, at a movie screening event, a stampede-like incident occurred that claimed the life of a 35-year-old woman while her 9-year-old son suffered life-threatening injuries. Such incidents highlight the critical importance of meticulous, to-the-T planning and execution to ensure 360-degree safety at live events.

Limited awareness of Medical Health Risk: While event organizers focus on security and logistics, health risk management often tends to take a back- seat, leaving gaps in medical preparedness. Proactive planning, comprehensive health risk assessments, and robust on-site medical support are not optional but essential.

Crowd control and medical response: Events in India often witness large, densely packed gatherings. Managing crowd-induced emergencies such as dehydration, panic attacks, or stampedes requires not only preemptive planning but also well-equipped on-site medical teams. Quick response time is crucial in ensuring casualties are minimized.

Coordination and Preparedness: Events involving international artists require seamless coordination between organizers, healthcare providers, and local authorities. Any lapse in preparedness could result in disruptions and reputational damage.

Inadequate Infrastructure at Venues: Many event venues lack proper medical infrastructure. The absence of properly functioning first aid kiosks, medical stations/tents, experienced, trained & professional medical manpower and fully equipped & professionally manned Ambulances on-site makes it challenging to respond to emergencies quickly and effectively.
Limited Training for Event Staff: Successfully hosting an event—large or small—requires a well-trained team capable of responding to health emergencies efficiently. Insufficient or inadequate training for event staff can compromise safety during critical moments. Empowering staff with proper training ensures timely intervention and can make the difference between chaos and control. ProDocs Healthcare has successfully tackled these challenges through its expert medical health safety and risk management solutions & services.

How did ProDocs medically secure a crowd of 25,000 + people efficiently?

With such a vast footfall comes great responsibility. Managing medical preparedness for an event of this scale can often be challenging, yet ProDocs Healthcare delivered seamlessly with their robust planning and readiness. Here’s how they did it :

Pre-Event Medical Risk Assessment: In order to medically secure the event before its commencement, the proactive ProDocs Healthcare team conducted extensive recce to identify potential health risks in and around the venue. Every corner of the venue was meticulously evaluated, and a tailor-made medical action plan was created to ensure smooth operations and optimal preparedness. From setup to dismantle, ProDocs Healthcare’s diligent planning ensured 360-degree medical safety for the attendees and the crew, vendors, and their staff.
Deployment of Trained and Experienced Medical Professionals: A qualified and experienced team of more than 70 medical professionals, including doctors, nurses, paramedics, physiotherapists, and other support medical staff, were stationed across the venue’s medical stations and ambulances, ensuring immediate response to any medical emergencies.
Comprehensive On-site Medical Infrastructure: An extensive and customized medical infrastructure was established to meet the diverse needs of a crowd this size. Medical stations were strategically placed in each arena, supervised, and staffed by trained and experienced medical professionals. Each medical station was equipped with first aid supplies and essential and emergency medicines in various formulations such as tablets, capsules, suspensions, drops, injectables, IV fluids & Advanced Life Support Medications. Each station also featured necessary medical equipment like a pulse oximeter, sphygmomanometer, glucometer, nebulisers, hospital beds, IV stands & partition curtains as well as advanced medical equipment like Oxygen Cylinders, Automated External Defibrillators (AEDs), cardiac monitors, crash cart and suction machines. A special Artist Medical Station was set up to provide enhanced care for performers and their crew, featuring additional equipment to manage advanced emergencies.

Fully -equipped Advanced Cardiac Life Support Ambulances were strategically positioned across the venue to ensure quick and seamless transfer of patients if needed. All medical stations were well-coordinated. This comprehensive setup ensured that no area of the venue was left uncovered.

Team Readiness and Swift Response-

Managing a crowd of 25,000 people demanded precision, focus, and swift action. The ProDocs healthcare team rose to the challenge with unmatched readiness.

200+ patients attended: The proactive team managed various cases, from dehydration and minor ailments to deep lacerations and moderate health concerns.
Seamless transfers: Individuals requiring advanced medical care were stabilized on-site and safely transferred to the partnered multispecialty hospitals for further treatment.
Systematic Documentation: A log book was cautiously maintained to record all cases attended during the event, ensuring detailed record-keeping and an organized approach to patient care.

This exceptional readiness and swift response highlighted the team’s professionalism, efficiency, and unwavering commitment to safety and well-being. ProDocs Healthcare has been successfully tackling the challenges faced at events with large gatherings through its expert medical health safety and risk management services. By deploying well-trained medical teams, advanced equipment, and structured pre-event planning, ProDocs ensures that health safety remains a top priority. Their proactive approach includes identifying potential health risks, offering immediate on-site medical response, and coordinating with local authorities to handle crises effectively. With over 8 years of experience and a proven track record of managing more than 200 events without a single casualty, ProDocs Healthcare has firmly established its omnipresence across the country, ensuring events run smoothly while prioritizing the safety and well-being of attendees.

To make your live event medically secure, contact:

Contact Number: +91 77558 88611
Email: info@prodocs.co.in

Website: www.prodocs.co.in

ProDocs Healthcare