To be a key personal in client relations
Planning & strategizing business development & client relation with existing clients.
Implementing systems & reporting to the management on the same.
Conducting department wise daily, weekly & monthly review meetings (PAP, TAP, RAP, QRM, MRM &ARM) to understand & evaluate clients & projects.
Understanding department wise function & implementing the same.
Business development & sustenance planning with HOD & management.
Addresses concern and queries of clients by being personally available to them & sees to that they are handled immediately
Responsible for Timely recovery of money
Ensure smooth flow of communication within department & department heads.
To align self with account & client. To ensure highly efficient brand interpersonal relationship.
To assist HR & finance in effective operations.
Active involvement in targets achievable in BD & P&L
Client, Vendor & team management
Boosting staff morale and developing right attitude & team spirit in them & brand dedication.
Maintain open communication with all team.
Responsible for grooming and development of staff for future roles.
To Provide on the job training to team members. (using the SOP & Induction document )
Planning & execution
End client connectivity
Key Result Area –
Sustained long term relationship with the brands.
Achievement of yearly plans on aspects of Business development, client relation & retain.
Minimum 8 years experience purely in events.